El Al Cancellation Policy: How Can I Get Full Refund
The Airlines are very strict about canceling tickets. It is for the obvious reason that no ones want to suffer losses. But El Al Israel Airlines prioritizes customer comfort above all else. This is why the El Al cancellation policy is quite flexible, offering refunds up to the last minute. Every traveler should be aware of the El Al ticket cancellation policy to maximize their refund. If you do not know anything about it, do not worry, as we are here to equip you with every relevant detail to receive a full refund on a canceled El Al flight.
What should you know about the El Al Cancellation Policy?
El Al flight cancellation rules depend on the fare type and the time the cancellation request was made. The Airline allows cancellations for most ticket types purchased from its official sources (website/app/customer care/ticket counter). Some key overviews of the El Al cancel flight policy are shared below.
- Eligible El Al fares can be canceled up to 2 hours before the flight departure.
- The Israeli consumer protection law allows travelers to cancel their flights with ease up to 14 days from the booking (the cooling-off period). The cancellation charges are minimal during this period.
- El Al cancellation can be done both online and offline.
- El Al flight tickets purchased with points redemption cannot be canceled (such as Award Tickets/ CASH&POINTS).
- El Al has a 24-hour cancellation policy for flights departing from the US/ Canada.
- Travelers are required to pay the El Al cancellation fee after the grace period ends.
- El Al Airlines allows the cancellation of partially used fares.
- The flight cancellation window (for the specific reservation) opens 24 hours after purchase. You can use other cancellation methods (customer call/ ticket counter) for canceling your El Al flight.
- Flyers can save the El Al cancellation charges by purchasing the “EL AL Protect Service”. The Airline refunds the ticket cost, along with any additional services purchased.
- Travelers can cancel their flights (having EL AL Protect) up to 48 hours before the departure time of the first flight segment.
Airfarepolicies Tip: Travelers should purchase the EL AL Protect service to secure their air journey. It is available for purchase for 4 hours from the reservation time. You need to call Airfarepolicies customer support at Call Us : +1-855-869-7071 to secure your next flight via expert assistance.
Does El Al have a 24-hour cancellation policy?
El Al does not have a blanket 24-hour cancellation rule that offers a free refund. However, the El Al 24 hour cancellation policy applies to flights departing from the US/ Canada (under their respective country laws). The Israeli Consumer Protection Law governs the cancellation rules for other passengers. Here are some key points about the El Al 24 hour cancellation policy.
- Travelers get a full refund (even for additional services/ taxes) if the booking is canceled within 24 hours of the ticket purchase.
- Your flight must be at least seven business days away to receive a full refund without penalty.
- The rule does not apply to rebooked/ modified/ reward tickets.
- Travelers must have booked their flights via the official channels. Third-party tickets are not covered under this rule.
How to Cancel an El Al Flight?
The El Al cancellation policy offers additional flexibility for travelers to cancel flights. They can use both online and offline methods for their El Al flight cancellation. The online approaches include using the official website/ mobile app. Travelers can opt for offline customer care via a call/ airport counter.
El Al Flight Cancellation Online Method
The online El Al ticket cancellation option offers quick/ self-serving service.
- Go to the main website of EL AL/ download its mobile app.
- Find and click the “Manage My Booking” tab.
- Enter your booking information (reservation reference/ passenger’s last name).
- Travelers will see the “Cancel Booking” option in the specified reservation (if your ticket is eligible).
- You need to review the cancellation details on your screen (including cancellation fees/ refund information).
- Passengers need to confirm their acceptance (by ticking the checkbox).
- Click on the “Cancel Booking” for the final time.
- You will have to pay any required charges.
- A confirmation screen will appear. Your refund will be processed.
Offline Method for El Al Flight Cancellation
Travelers need to contact El Al customer care to cancel a more complex itinerary.
- Call the El Al customer service center. Flyers can also Call Us : +1-855-869-7071 to enjoy a more relaxed experience.
- Flyers will have to verify their reservation. Provide booking number/ last name.
- The representative will explain the refund rules/ applicable fees for your cancellation.
- You can authorize the cancellation after knowing the rules.
- The agent will process your El Al flight cancellation request on your behalf. You will have to pay any applicable charges.
- Review the email for additional details.
Airfarepolicies Tip: Travelers can use the airport ticket counter to cancel their flight if they are already at the airport. Only the agents themselves can cancel third-party bookings. Travelers need to contact their travel agent for the same.
What is the El Al Cancellation Fee?
The El Al cancellation charges depend largely on the fare type. El Al may charge you a flat amount or a percentage of the ticket cost as a cancellation fee. Flexible fares have zero cancellation charges (in most cases). Business-class fares may also offer free cancellation. While the exact amount varies, travelers can expect the following charges for different ticket classes:
- Economy Flex: $100
- Economy Classic Fares: $200
- Premium Economy: $200
- Reward Tickets: The cancellation fee depends on the membership tier and cancellation time. Platinum/Top Platinum members will have to pay between $10 and $100. The cancellation charges for Silver / Gold / Other Tiers vary from $150 to $200.
- Travelers may have to pay an additional $50 service fee for cancellations made by phone.
El Al Refund Policy
Your El Al fare type and cancellation reason influence the El Al refund policy.
- Refundable/ Flexible fares offer easy refunds after cancellation. The refund is processed in the original payment method.
- Non-refundable fares have heavy cancellation charges. In most cases, travelers receive the refund as a credit voucher.
- Passengers receive the remaining fare value (minus the cancellation cost) upon refunding partially used tickets.
- Passengers who have the “EL AL Protect Service” enjoy a stress-free refund process.
- You will receive a refund from El Al in the form of a credit voucher upon cancellation of reservations that have EL AL Protect Service. The credit voucher remains valid for 1 year (365 days).
- The Airline sends the credit voucher refund within 7 days to the passenger’s email address. El Al may take up to 30 working days to process credit card refunds.
- Travelers receive a full reimbursement/ free rebooking/ additional compensation on involuntary cancellations.
- The full refund is given, provided you choose not to accept an alternative flight (and meet the ticket’s terms & conditions).
What happens if El Al Cancels my Flight?
Every passenger (irrespective of the fare type) is entitled to a complete refund/ credit voucher in this case. You may also receive compensation for specific routes (EU/ UK). The free rebooking alternative is also provided to the affected passengers. The traveler can choose to have the refund transferred as a credit voucher or to the original payment method.
Wrapping it up
The El Al cancellation policy offers several options for canceling your reservation if your plans change. The El Al ticket cancellation policy allows free cancellation for US/ Canada flights under the 24-hour rule. You also have cheap 14-day cancellations under the Israel Consumer Protection Law. Travelers can purchase the “EL AL Protect Service” to enjoy easy cancellations. Flexible fares allow passengers to receive a full refund. The El Al refund policy ensures that passengers receive their refunds (after the cancellation fee is deducted) in their original payment method.
Contact www.airfarepolicies.com customer support experts at Call Us : +1-855-869-7071 for further help. Passengers will get full assistance with flight bookings/ cancellations/ refunds/ other related issues. Feel free to contact the provided helpline number anytime; we are available to serve you 24/7.
Faqs
The El Al flight cancellation policy depends primarily on the fare type/ reason for cancellation. Passengers receive an easy credit voucher/ refund for canceled tickets purchased with “EL AL Protect”. You may have to pay the El Al cancellation fees in other circumstances.
Travelers may receive a full reimbursement for their cancelled El Al flight depending on the circumstances. US route travelers can get a full refund for flights canceled within 1 day (24 hours) of booking.
El Al Israel Airlines will refund the full value of your flight for cancellations made on their end. Voucher refunds are credited within seven business days. Canceled Flight tickets purchased with a credit card get refunded within 30 working days.
Yes! The general flight cancellation rules for El Al tickets are similar to those for adults. However, there may be different refund rules in specific cases. It includes services such as the optional Child Care service (non-refundable).
El Al flights are fully refundable if you purchase the “EL AL Protect” service at the time of booking. Additionally, you can cancel a ticket for free within 14 days of purchase under Israeli consumer law. El Al is also required to provide a full refund for a flight cancellation by the Airline.
