United Airlines Cancellation Policy – Streamline your Travel Plan

United Airlines Cancellation Policy

Understanding the cancellation policy is crucial for minimizing stress and financial loss due to changes in travel plans. Different airlines have different cancellation policies highlighting different terms and conditions. One such amazing airline in the world is United Airlines.

United Airlines is one of the world’s leading airlines, offering luxurious facilities and amenities in the sky. Also, the airline promises to provide an extraordinary flying experience to its passengers. United Airlines pledges to offer different options for its passengers, willing to change or cancel their flight bookings.

So, Are you looking for a United Airlines Cancellation Policy? If yes, then you are surely at the right place. In the article below, you will find complete information about United Airlines’ cancellation policy. This article covers key rules, refund eligibility, and tips for managing the cancellation of the United Cancellation Policy. Let’s know about the policy in detail.

Overview: United Airlines Cancellation Policy

United Airlines has designed its cancellation policy to provide flexibility and accommodate the varying needs of passengers. The policy highlights the provisions for both refundable and non-refundable flight tickets. The United Airlines Cancellation Policy also highlights specific considerations for different flight fares and membership statuses to enhance customer satisfaction. United Cancellation Policy highlights several terms and situations to accommodate its passengers’ evolving travel needs or preferences and enhance their flying experience. The policy also states several terms and conditions by the airline corporation that benefit its passengers willing to cancel or modify their travel plans to their dream destination.

Key Points of United Airlines Cancellation Policy

  • United Cancellation Policy 24-hour:

United Airlines offers its passengers the option to cancel their flight booking within 24 hours of initial purchase. During this timeframe, the passengers can cancel their flight booking without incurring any United cancellation fee. The booking was made at least seven days before the flight’s scheduled departure.

  • Refundable vs Non-Refundable Flight Tickets:

The policy states that passengers can cancel their refundable and non-refundable flight tickets. Cancellation of Refundable flights is possible at any time before the flight’s departure. On cancellation, the passengers will receive a complete refund to their original payment source without incurring any United Cancellation fee.

Cancellation of Non-Refundable flight bookings typically incur a United Cancellation fee. The passengers will receive the remaining balance as travel credits for future bookings.

  • Basic Economy Flight Tickets: 

Generally, Basic Economy flight tickets are non-refundable and non-changeable. However, exceptions are made for cancellation within a 24-hour flexible booking period.

  • Award Tickets: 

Tickets booked with MileagePlus can be canceled, and policies and fees vary depending on the member’s elite status and the timing of the cancellation.

  • Special Circumstances: 

In severe weather, medical emergencies, or the death of a passenger or immediate family member, the United Airlines Cancellation Policy waives the cancellation fee or provides additional options.

Detailed United Airlines Cancellation Policy Aspects:

United Airlines Cancellation Policy 24 Hour:

United Airlines Cancellation Policy 24-Hour provides a time window of 24 hours to its passengers during which they can cancel or change their flight bookings. This 24-hour time window is called a grace period. This aspect also highlights that passengers canceling their flight bookings in this time frame will be entitled to a complete refund of their flight fare to their original payment source, without any United cancellation fee, irrespective of the flight fare purchased. However, there are certain conditions that passengers must fulfill to attain the benefits of a complete refund or free cancellation. These conditions by the United Cancellation Policy 24-Hour are as follows:

  • Passengers have purchased their flight tickets from either the official website of United Airlines or its mobile application.
  • Otherwise, the passengers have purchased the flight booking from the United Airlines Customer Service Toll-Free Number.
  • The main condition is that passengers submit their flight ticket cancellation request within 24 hours of the initial flight booking. Otherwise, cancellations after this time frame will incur a United cancellation fee.
  • There should be seven days or more before the flight’s departure date.

Refundable and Non-Refundable Flight Tickets:

United Airlines Refundable Flight tickets are the most flexible. Passengers can cancel these tickets at any time before the flight departure. On cancellation of Refundable Flight tickets, the passengers will receive a complete refund to the original payment source. These flight tickets might incur a lesser cancellation or no United Cancellation fee. This makes refundable flight tickets a preferred choice for travelers whose plans might change frequently.

Non-refundable flight tickets are more common and generally less expensive than refundable tickets. The passengers willing to cancel their non-refundable flight tickets must incur a cancellation fee. The remaining amount of the ticket, minus the fee, will be issued as travel credits to the user’s travel panel. These credits are beneficial when purchasing flight bookings for future travel. These credits are valid for a specified period of 12 months from the original ticket issue date.

United Cancellation Fee for Non-Refundable Flight Tickets:

United Cancellation Fee for non-refundable flight bookings may vary based on the destination and fare class. Let’s understand the fee structure in depth:

Flight Type United Cancellation Fee
Domestic Flights The fee ranges from $200
International Flights Fees range from $200 to $400, depending on the route and class of service

Basic Economy Flight Tickets:

Basic Economy flight tickets are United Airlines’ least flexible and most restrictive fare class. Generally, these tickets are non-refundable and non-changeable, except for cancellations made within 24 hours of initial purchase. Passengers with basic economy flight fares can purchase travel insurance or choose a more flexible fare class for uncertain travel plans.

Award Tickets by United Airlines:

Award Tickets are booked using the MileagePlus miles and are subject to different rules:

  • General Members: United Cancellation made 30 days or more before the flight departure incur a fee of up to $125. Cancellation within 30 days of departure incurs a higher cancellation fee.
  • Premier Members: United Cancellation fees for Premier, Silver, Gold, Platinum, and 1K members are lower or can be waived, depending on the passengers’ elite status and the timing of the cancellation.

Special Circumstances:

United Airlines Cancellation Policy provides additional flexibility to its passengers in certain special circumstances:

  • Severe Weather & Natural Disasters: The airlines will waive the United cancellation fees if the passengers’ flight is canceled or significantly delayed due to severe weather or natural disasters. The airline will offer either a complete refund to the passengers’ payment source or as travel credits for future bookings.
  • Medical Emergencies: In a medical emergency, the passengers are eligible for a fee waiver on submitting all the requisite documents.
  • Death of a Passenger or Immediate Family Member: United Airlines’ Cancellation Policy waives the cancellation fee and offers a complete refund or travel credits in the unfortunate event of a death.

Procedures to Apply for United Airlines Cancellation:

United Airlines offers several flight cancellation channels. All these channels are simple to follow. Here are the steps to follow for flight cancellation:

United Cancellation Online:

  • Visit the official website of United Airlines and sign in to the travel account.
  • Navigate to the ‘My Trips’ section.
  • Select the flight booking that the passengers wish to cancel.
  • Just follow the instructions prompted on the screen to cancel your reservation.
  • Once done, the passengers will receive a refund or travel credits, depending on the flight fare type and timing of the cancellation.

United Cancellation using Mobile Application:

  • Launch the United Airlines application on the device.
  • Move to the ‘Trips’ panel and choose the booking the passengers wish to cancel.
  • Now, follow the flight cancellation instructions displayed on the screen.

Contact United Cancellation Customer Service:

  • Contact the United Airlines Customer Service number 1-800-UNITED-1 (1-800-864-8331).
  • Choose the appropriate options and preferred language.
  • Choose the option of ‘Talk to our Customer Service Executive.’
  • Hence, the representative will assist the passenger with United Cancellation and update the policy.
  • The details that need to be submitted are the reference number and personal details for verification.

Flight Cancellation at the Airport Ticket Counter

Passengers can even move to the local airport and opt for flight cancellation. Just go to the United Airlines Ticket counter at the airport. This United Cancellation option is perfect for passengers already at the airport who need to make last-minute changes.

Tips for Managing the United Airlines Cancellations:

Several tips are highlighted by the United Airlines Cancellation Policy for managing flight cancellations effectively. These tips include the following:

  • Book Refundable Flights when possible: If the passengers have uncertain travel plans, consider booking refundable flight tickets to avoid United Cancellation fees.
  • Opt for 24-hour flexible booking: Review travel plans using United Airlines’ 24-hour Cancellation Policy. Try to make changes within 24 hours of booking.
  • Monitor Flight Status & Alerts: Always stay informed about any potential disruptions to the flight, including weather-related issues or operational changes, by signing up for flight status alerts.
  • Consider Travel Insurance: Purchasing travel insurance can provide additional protection and flexibility if passengers need to cancel or change their flight booking for unforeseen reasons.
  • Check your Waivers: In case of severe weather or other significant events, United Airlines may issue travel waivers, allowing passengers to cancel or modify their flights fee-free. Check the airline’s official website or contact customer service to see if any waivers apply to purchased flight bookings.


Understanding United Airlines’ Cancellation Policy can help passengers manage their travel plans effectively and avoid unnecessary cancellation fees. Whether the passengers are dealing with a change in travel plans or an emergency, knowing the options for canceling and modifying the flight booking can provide peace of mind. Remember to consider the fare type and associated cancellation policy, and don’t hesitate to contact the United Airlines Customer Service toll-free number for assistance if required.

Travel Safe, Stay Safe!

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Non-refundable flights are not eligible for refunds except within a 24-hour flexible booking period. After that, passengers can cancel their bookings for a fee, and the remaining amount will be issued as Travel credits for future bookings. These credits are valid for a specific period of one year or twelve months.

United Airlines will typically waive the United Cancellation fee if your flight is canceled or significantly delayed due to severe weather or natural disasters. The airlines will offer complete refunds or travel credits. To know about specific waivers and options, contact United Airlines Customer Service.

The passengers can cancel their flight bookings using several procedures highlighted below:

  • Sign in to the account at United Airlines, move to ‘My Trips,’ and follow the cancellation prompts.
  • Use the United Airlines application, navigate to the ‘Trips’ panel, and cancel the bookings.
  • Contact United Airlines Customer Service for assistance with flight cancellation.
  • Opt for Flight cancellation at the United Airlines ticket counter at the airport.

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