Southwest Airlines Cancellation Policy | How to Cancel a Flight?


Flight cancellations can be equally simple and easy to imply on Southwest Airlines. If you cannot travel due to some emergency, you can get through Southwest Airlines’ cancellation policy. As per the cancellation policy, the airline will provide you with an option by which you will be able to get a refund. Not only that, but you would not have to pay any fees if you managed to cancel your flight within 24 hours. However, if a passenger has managed to cancel their flight within the given period, they will get the full value of their ticket.

Complete Overview of Southwest Airlines Cancellation Policy

Southwest 24 Hour Cancellation Policy

According to the cancellation policy, a passenger can cancel their flight within 24 hours and seven days before their scheduled departure. However, passengers will get a full refund on canceling their flights within the given period.

Thus, the passengers can get through Southwest officials for additional information regarding the cancellation procedure.

Southwest Flights Cancellation Policy For Refundable Tickets 

The cancellation policy states that passengers can cancel their flight at least ten minutes before departure. Also, the policy may differ depending on your ticket type. For those who have a refundable flight ticket, then they will get a full refund. However, this will only happen if you cancel your flight within a given period. Any changes made after the given period will result in your refund being changed into travel credit, which you can use later for your future flights.

Non-Refundable Ticket Cancellation

According to Southwest Airlines’ cancellation policy, passengers who cancel their flight before their scheduled departure will get a partial or full refund. The refund amount depends on what kind of ticket you have. Sometimes, you only get travel funds instead of money, which can be used later during your flight.

Southwest Airlines Refund Policy For Cancel Flights

Any passenger who has canceled their name within the given period will get a full refund. If you want to get a full refund, then you must follow the below-listed conditions;-

  • Everyone must know that the refund policy may differ depending on the type of ticket a passenger has. The wants-to-get-away tickets can be useable; they are not refundable. On the other hand, the anytime & business select fares are refundable.
  • Per the Southwest Airlines cancellation policy, a passenger will only get a refund on unused portions of their tickets.
  • If not refunded, then the airline will offer you travel funds, which can be used within 12 months from the date of its issuance.
  • Last, the refund for Southwest cancellation will be credited within 7 to 10 business days.

Note: A passenger will get a 100% refund if the tickets have been canceled within 24 hours before your departure. However, the refund will be credited in the same payment format you used during the reservation.

How to cancel a Southwest Airlines flight?

Canceling a ticket on Southwest Airways is quite straightforward. To revoke your booking, one must follow the below-listed methods;-

1. Southwest Airlines Flight Cancellation Online

  • Start by navigating to the main website of Southwest Airlines, or you can download the application.
  • Next, go to the look-up reservation from the main menu.
  • Those who have received their flight through Rapid Rewards can cancel their flight by logging into your account.
  • Enter your flight details, including the confirmation number and first and last name.
  • Once you have the refund, you will decide whether to keep it this way or convert it into the travel fund.
  • Click on the cancel flight option.
  • At last, you will get an email confirming your cancellation with Southwest Airlines.

2. Cancel Your Flight Using Phone Number

Another way to cancel your flight is through calling the customer care representative. Here’s how you can do it;-

  • Start by calling the airline on their customer care phone (1800-435-9792).
  • Next, you can enter your booking details, such as your reference number and first and last name.
  • You can ask the agent to revoke your reservation over the call.
  • Afterward, you can initiate the refund by filling out the form.
  • Lastly, the refund amount may take at least seven to ten days to process into your account.

3. Southwest Flight Cancellation At the Airport

A passenger can cancel their ticket at the airport. This can be only possible if you have canceled your flight at least 10 minutes before the scheduled departure. However, to revoke your tickets, a passenger must arrive at the airport and ask the agent for cancellation after providing your reason. Also, you must provide your details, such as first name and last name, and other details to complete the procedure.

4. Cancel Your Flight Using Mobile Application

A passenger can cancel their flight by downloading the mobile application. As soon as you are done installing the application, you will have to follow the below-listed steps;-

  • Start by navigating to Southwest Airlines’ main website.
  • From there, click on the Lookup reservations options.
  • Add your flight details, such as confirmation number, first name, and last name.
  • Click on the flight that you wish to revoke.
  • Next, click on the cancel flight option.
  • Once you finish that, you will be directed to the confirmation page.

Southwest Flights Cancellation Fees

According to Southwest Airlines’ cancellation policy, passengers might have to pay to cancel their tickets before their scheduled departure. If you want to avoid paying a cancellation fee, make sure to cancel it within the given period, which is 24 hours and seven days before your final boarding. Southwest Airlines does not charge any fee to cancel your flight. Revoke your tickets at least 10 minutes before the scheduled departure.

Southwest No-Show Flight Policy 

According to the Southwest No-Show Policy, the airline will revoke their reservation if a passenger has not canceled their flight for at least 10 minutes before their scheduled departure.

Those who want to save the entire value of their ticket would have to show up for their flight. However, Southwest Airlines’ no-show policy states passengers must revoke their flights at least 10 minutes before departure. If you do not do so, you won’t be able to request a refund for your flight cancellations. One can connect to a live person at Southwest Airlines for further queries.

How to Change Southwest Airlines Flight?

If you want to modify your Southwest Airlines, you can change the date by following the steps on the screen. However, changing a flight is quite similar to the cancellation. All you have to do is go to the main website of Southwest Airlines or download the mobile application. After that, click on Manage your trip. Then, enter your flight details such as confirmation number, booking number, first name & last name.

In the meantime, Southwest Airlines does not charge passengers who want to change their flights any fee. However, one might need to pay for the fare differences. If your new flight costs more than your previous flight, you must pay for the fare difference.

Bottom Line 

Southwest Airlines has its own set of rules and regulations when it comes to flight cancellation. Before revoking your tickets, read the fine print of the Southwest Airlines Flight cancellation policy. However, according to the Southwest airline cancellation policy 24 hours, passengers can cancel their flight within 24 hours & seven days before their scheduled departure. Any changes made after 24 hours will result in the passengers paying a cancellation fee. For further information, visit Southwest Airlines’ main site.

Read Other Airlines Cancellation Policies Here:

Delta Airlines Cancellations Policy
JetBlue’s Cancellation Policy


Yes, a passenger can cancel their flight ticket after checking in. There are multiple methods by which one can revoke their tickets, such as through a website, phone number & at the airport. For an immediate response, a person can dial the number of Southwest Airlines and ask them for assistance.

Yes, if a passenger cancels their ticket within 24 hours, you will receive the complete value of your ticket. The refund will be credited to your account, which you have used to reserve your flight ticket.

With the Southwest Airlines flight change fee, passengers do not have to pay any fees to change their flight. For starters, Southwest Airways does not charge passengers any fees to change their flight.

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